Order processing typically takes 1-3 business days. Once shipped, delivery usually takes 7-12 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our facility.

You will receive a shipping confirmation email containing your tracking number once your order is dispatched. You can track your order directly on our website using the "Track Order" link in our menu.

Currently, we primarily focus on shipping to customers within the United States to ensure the best possible delivery times and service quality.

Yes! Our metal garden stakes (including our popular Dachshund silhouette) are crafted with premium thick metal plating and coated with a protective, rust-proof layer. They are designed to withstand sun, rain, and snow without losing their charm.

Absolutely! Our DIY Beaded Bird Kits are completely beginner-friendly. They come with everything you need, including a bead organizer, essential tools, and step-by-step visual instructions. It’s a wonderful, relaxing hobby for adults and older children.

Yes. At My Porch Haven, our original designs start as hand-drawn sketches in our Alabama studio. We then use custom molds and high-quality materials to bring these unique, limited-edition pieces to life.

We want you to love your purchase! We offer a 30-day return policy. If you are not completely satisfied, simply contact us at info@myporchhaven.com within 30 days of receiving your item, and we will guide you through the return process.

We pack everything with the utmost care, but accidents during transit can occasionally happen. If your item arrives damaged or defective, please email us with photos of the damage within 48 hours of delivery. We will gladly send a free replacement right away!

The best way to reach us is by emailing info@myporchhaven.com. Our dedicated support team responds to all inquiries within 24 hours, Monday through Friday.